![]() Try printing a test page with Word or something to see if your printer is working properly. If the System Restore solved your issue, your printer should be discoverable and you should be able to add it normally. Step 7: Control Panel - Hardware & Sound - Devices & Printers I think it might take at least an hour, so do something else and come back. I'm not sure how long it took as I left the room and returned later. Step 5: Follow any other instructions and confirm you want to do the System Restore. For example, if you choose Windows Update, your computer will restore itself to a time BEFORE Windows last updated.) If you backup your computer often or create system images frequently, you will most likely have more options to choose from. It might give you choices like Windows Update or System Image Restore point. (You can click show more restore points to see what options you have. Step 4: Choose the desired event you wish to restore your computer to BEFORE that event - Click Next (A window will pop up and tell you what the system restore does) Click Next. ![]() Step 3: In the System Protection tab, click the button that says System Restore. ![]() ![]() Step 2: Once in the System window, look on the upper left side and choose System Protection Step 1: Control Panel - System & Security - System It can uninstall recent drivers or program installations. A System Restore shouldn't mess with your files or documents, but it's always good to have a backup anyway. *Update* - I noticed this thread is still getting quite a bit of activity, so I'm going to type out the steps to how I did a System Restore, which fixed my problem.įirst, make sure you have done a File History backup or a complete backup of your computer just to be on the safe side. Once it did it’s thing, I was able to hook up my printer and set it up like normal. I solved my printer issue by doing a System Restore to before the last Windows Update. I meant to post this update awhile ago, but just haven’t gotten around to it. I actually have a HP Tango X printer than I use with my laptop and phone/tablet I did not replace it as it was for a desktop computer we are also going to get rid of eventually. Since I couldn’t fix it again, I just decided to take it to an e-recycling event. It was an old printer I was trying to use the ink up on before getting rid of it. I couldn’t fix the issue the second time around. My solution worked when I first did it, but then I had the same problem again for whatever reason. Neither printer will print from the computer though.Īny suggestions or solutions would be appreciated. But I can copy something and it will print fine!! And the scanning feature works too! It installed fine, but when I try to print nothing happens. I tried installing a different older printer, HP Photosmart All-In-One C4480, because HP had the full software available to download (the original disc isn’t compatible with Win 10). I tried using a different printer USB cable - didn’t work. I treid to install the printer on my Spectre laptop, but that USB port is a 3.0 and not compatible. If I remove the device from Devices and Printers it is recongized as an unspecified device when I unplug and replug the USB back in. I've tried different USB ports, but that didn't do anything different. It's not a printer malfunction because it will print a test page from the printer photo menu. I tried to add the printer manually, but although it acts like it is connected and ready to go, it won't print anything. I then did some googling and found an HP software and driver site that told you how to connect the printer. I tried to add the printer back under Devices and Printers in control panel, but it didn't recognize it. I tried disconnecting the USB cable and reconnecting it, but then the computer just recgonized it as an Unspecified device. I was trying to print a Word document and it said printer offline. I know this printer is old, but it still worked fine up until yesterday.
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